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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will show up. It offers in-depth information about all the operations that you can carry out on the given page. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast library of instructional video clips describing how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, take a look at our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our great team of customer support engineers available 24-7 and eager to assist you with any query. Each trouble ticket you open will be replied to in less than 1 hour (the average ticket response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 103620

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com